CPTDトレーリング学習、CPTD模擬試験
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ATD CPTD 認定試験の出題範囲:
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ATD CPTD Exam | CPTDトレーリング学習 - パスを保証する CPTD 確かに試験
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ATD The Certified Professional in Talent Development 認定 CPTD 試験問題 (Q40-Q45):
質問 # 40
Who is responsible for learning in the inclusive leadership theory?
- A. Employees and managers
- B. Organization and managers
- C. Human resources leadership and employees
- D. Organization and employees
正解:B
解説:
Inclusive Leadership Models(ATD Inclusion Training Guide) assert: "Learning responsibility falls jointly on organizational leadership to set inclusive structures, and on managers to model inclusive behaviors".
Employees are not solely responsible; leadership must drive inclusion.
Reference:ATD Handbook, Building Inclusive Leadership.
質問 # 41
A new manager has been assigned to meet with a talent development (TD) coach. At the first meeting, the manager states "I am who I am, and no amount of coaching will change me." Which should be the TD coach's top priority?
- A. Report the manager's attitude to a senior leader
- B. Discover the personal triggers that may help the manager become more coachable
- C. Help the manager to understand how being "uncoachable" puts the manager's job at risk
- D. Help the manager to develop a career transition plan for a role that is a better fit
正解:B
解説:
Coaching best practicesfrom theATD Handbookemphasize that "before offering solutions, uncover internal motivators and triggers that may create openness to development".
Building trust and emotional buy-in precedes behavior change.
Reference:ATD Handbook for Training and Talent Development (2022), Coaching Practices.
質問 # 42
A talent development (TD) professional works at a small Internet-based company. The TD professional is tasked with training a group of customer service representatives to process refunds in a new software application.
Which component(s) should the TD professional include in the training plan?
Step 2
The TD professional is creating the training plan for the new software and wants to develop the learners' troubleshooting skills by incorporating unexpected complexities that staff might encounter.
Which action(s) should the TD professional take?
- A. Have learners work through practice scenarios with unexpected issues and identify how to address each complexity.
- B. Give learners a job aid with the steps out of order and ask them to reorder the steps correctly.
- C. Assign a task that involves a problematic aspect of the software for the learners to work around.
- D. Demonstrate the most common processes and instruct learners to refer to the software manual for other situations they may encounter.
- E. Include assessment methods to evaluate learner understanding.
- F. Provide an overview of the new software's features.
- G. Outline the objectives of the training session.
正解:E、G
質問 # 43
A talent development strategy includes a focus on how to best capture and disseminate knowledge within the organization. Which three key components should serve as the foundation for the approach?
- A. Input, feedback, and implementation
- B. Teamwork, collaboration, and curation
- C. Budget, content, and systems
- D. People, process, and technology
正解:D
解説:
The correct answer is A because knowledge management is built on the integration of people, process, and technology. People create, share, validate, and use knowledge. Processes define how knowledge is captured, organized, maintained, and disseminated. Technology enables storage, access, search, collaboration, and distribution across the organization.
This aligns with CPTD Professional Capability, specifically Knowledge Management, which focuses on managing intellectual capital and organizational knowledge through creating, gathering, validating, categorizing, archiving, disseminating, leveraging, and using knowledge. Option B includes useful elements but is too narrow and operational. Option C focuses on behaviors that support knowledge sharing but does not provide the full foundation. Option D describes a general improvement cycle, not the core structure of knowledge management.
A strong knowledge management strategy requires all three foundational elements working together so employees can access the right knowledge at the right time and apply it to improve performance.
質問 # 44
Two manufacturing companies in different cities-Company A and Company B-have recently undergone a merger but will continue operating separately for the immediate future. Company B did not have a talent development (TD) department, so the TD professional who reported to the chief executive officer (CEO) of Company A before the merger will now report to the CEOs of both companies. The TD professional is asked by the CEO of Company A to put together a team-building program to get the employees from both companies to work well together.
The TD professional has a meeting with the CEO of Company B, who believes the training should be postponed for at least six months so the two groups of employees can operate autonomously as if the merger had not happened.
What should the TD professional do?
- A. Follow the original instructions from the CEO of Company A.
- B. Call a meeting with both CEOs to create a mutually acceptable path forward.
- C. Hold team-building activities with employees from each company separately, following the advice of Company B's CEO.
- D. Research other companies that have gone through successful mergers for best practices.
正解:B
質問 # 45
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